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Program Support Assistant

Veterans Health Administration · Posted today

On-site Indianapolis, IN $46K – $60K Apply by Sep 28, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

The Program Support Assistant provides administrative support to the Pathology & Laboratory Medicine Service which comprises over 90 employees. The incumbent serves as office manager for the Pathology & Laboratory Medicine Service and is responsible for areas pertaining to the planning and coordinating of administrative activities for all programs of a complex service. The employee will provide customer assistance by gathering information, analyzing data, and recommending solutions.

What You'll Do

  • Duties include but are not limited to: Serves as primary timekeeper for the service, maintaining and posting time and attendance reports and maintains employee leave history records.
  • Serves as a Manager Self Service delegate for supervisors to provide prompt and comprehensive follow up for employee actions in the event that a supervisor is unavailable.
  • Serves as the purchase card holder for the service.
  • Coordinates all travel for Pathology & Laboratory Medicine Service employees.
  • Prepares delegation of authority letters for fund control point and timekeeping access.
  • Manages, receives, and accessions into the computer system all outside anatomic pathology cases and specimens.
  • Receives requests for legal cases and packages and ships materials timely and as requested.
  • Appropriately processes requests for Bone Marrow Transplant Cases and collects all appropriate in-house materials as required with appropriate documentation.
  • Manages and tracks all outside requests that come in from other facilities and ships complete specimens and materials timely.
  • Work Schedule: Monday - Friday, 7:30 am to 4:00 pm Position Description Title/PD#: Program Support Assistant, GS-0303-06, PD # 93015-0 Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position.

Requirements

  • You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc. is required Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: cad08b50-349f-4148-8686-0af46ff4a09e

Posted via USAJobs

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