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Program Support Assistant

Veterans Health Administration · Posted 2 days ago

Hybrid Jamaica Plain, MA $51K – $67K Apply by Oct 14, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
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About the Role

The incumbent serves as a Program Support Assistant to the Director of the Primary Care Service Line and office manager for the Executive Office at the VA Boston Healthcare System (Jamaica Plain campus).

What You'll Do

  • →The incumbent has full responsibility for planning, developing, and directing key administrative and program support functions that are essential to the daily administration and performance of the Primary Care Executive Office.
  • →The incumbent provides comprehensive administrative and program support to all members of the executive team and serves as a primary point of contact for Primary Care staff system-wide throughout VA Boston Healthcare System.
  • →Primary Care is a complex service line with nine primary care practices and five clinical programs across eight campuses and the incumbent must perform effectively in a broad variety of situations involving administrative coordination of both clinic and educational activities.
  • →Work Schedule: Monday - Friday, day shift, hours to be negotiated Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not authorized Pay: Competitive salary and regular salary increases.
  • →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
  • →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
  • →Telework eligibility will be discussed during the interview process.
  • →Virtual: This is not a virtual position.
  • →Financial Disclosure: Not required Position Description Title/PD#: Program Support Assistant/523-04145-O Physical Requirements: The work is primarily sedentary.
  • →Standing, bending, reaching, carrying files, books, and manuals are routine requirements.
  • →No special physical demands are required, although workplaces some demands on the incumbent because it involves walking throughout the Medical Center, bending, filing, and transporting light items such as office supplies, files, patient records, and books, as well as occasional travel to other facilities to accomplish responsibilities.
  • →The work is performed primarily in an office setting with some travel to other campuses and institutions.

Requirements

  • ✓You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc. is required Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • ✓Note: Only education or degrees recognized by the U.S.
  • ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • ✓You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 8499bac2-4835-407c-90c1-046680a3f543

Posted via USAJobs

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