Job Listing
Program Support Assistant
Veterans Health Administration · Posted 39 days ago
About the Role
The primary purpose of this position is to serve as a Program Support Assistant (PSA) for the Women Veteran Program (WVP). The PSA provides administrative, technical, coordination, and data support to the WVPM and assists with activities across Primary Care and Specialty Clinics. The incumbent performs essential support functions such as scheduling coordination, data tracking, performance reporting, document preparation, operational support, event coordination, and communication assistance.
What You'll Do
- →The position will require coordination of women's health activities for Medical, Nursing, and administrative support staff.
- →Responsibilities include participation in planning, coordinating, and performing a wide range of daily critical administrative and special programs and technical functions.
- →This position requires the incumbent to possess knowledge and skills to identify problems, ability to gather necessary information, recommend action, and independently act based on their assessment of the issue.
- →S/he reports directly to Women Veteran Program Manager and functions as a part of an interdisciplinary management team.
- →The incumbent is directly or indirectly responsible for and manages all aspects of Women's Health Administrative Operations within the Women's Veteran Program.
- →This involves both long- and short-range performance improvement planning for clinical and administrative functions within the practice.
- →He/she participates in multidisciplinary planning and implementation of comprehensive care for women veterans across all seven campuses which involves close collaboration with the Women's Veterans Program Manager (WVPM), the Women's Health Medical Director (WHMD), Primary Care Chief of Medicine (COM), and Women Health Care Coordinators.
- →The incumbent ensures administrative coordination processes are in place to maintain current and new implementation of gender-specific health care needs of women Veterans, meeting National WHS Directives and mandates, TJC recommendations, and OIG requirements.
- →The incumbent interacts with all programs at ELPASOVAHCS both on professional and administrative levels in performing assigned duties and is in consistent contact with other departments throughout the system on administrative matters such as space, supplies, equipment, Environment of Care, Emergency Preparedness, and IT needs.
- →Establishes and continually reviews, updates, and develops complex administrative procedures that affect the orderly and efficient flow of work with parties and services outside the facility.
- →Evaluates procedures and determines when changes need to be made and independently effects the changes.
- →Independently performs a variety of administrative functions ensuring the Women Veteran Program operational aspects of each location are met.
- →Monitors various performance measures for each location, determines needs for improvement, implements practices to meet performance standards and monitors results for compliance.
- →The incumbent provides technical and administrative coordination of the Women Veteran program.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 7fb74b1c-c8e7-471d-ad81-dbb0b094c208
Posted via USAJobs