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Program Support Assistant
Veterans Health Administration · Posted 11 days ago
On-site Seattle, WA $57K – $74K Apply by Sep 14, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This position is in the Bone Marrow Transplant Program within the Hospital and Specialty Medicine Service Line (HSM} at VA Puget Sound Healthcare System, Seattle, WA.
What You'll Do
- →Duties include but are not limited to: The incumbent manages resources and the budget for the hotel contract.
- →Responsible for all aspects of TRACER reporting for transplant reimbursement to the facility.
- →Responsible for coordination of the transplant process from candidate referral, evaluation, acceptance, transplant and follow-up.
- →Prepares monthly housing report for statistical information used by management and contract hotel payment.
- →Develops, submits and monitors the housing contract for usage and the budgeting requirements.
- →Coordinates the meal reimbursement program with beneficiary travel for all transplant patients.
- →Coordinates and ensures transportation arrangements are made with the home VA for evaluation, admission and discharge home.
- →This includes the patient, donor and caregiver for the lung and bone marrow transplant programs.
- →Instructs patients, donors and caregivers regarding hotel rules and deals with transportation issues.
- →Resolves hotel operational issues.
- →Instructs patients, donors and caregivers regarding hotel rules and deals with transportation issues.
- →The incumbent is and active and vital part of a multi-disciplinary team.
- →Communicates regularly with the clinical staff regarding the housing program and to keep them informed of housing statuses and any issues regarding patient care and safety at the hotel.
- →Responsible for education and consumer information by developing and writing brochures/pamphlets/flyers to explain and orient patients, donors and caregivers to community resources to meet the needs of the transplant program.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Pre-Placement Physical Examination Required Physical Requirements: The work requires not special physical demands.
- ✓It may involve some walking, standing, bending or carrying of light items.
- ✓Driving an automobile (GOV) to contract housing for inspections and meeting with hotel staff.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 73e2a9ec-a74a-41b2-9741-346dd8a87c8c
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