Job Listing
Program Support Assistant
Veterans Health Administration · Posted 56 days ago
About the Role
This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network, Veterans Integrated Service Network (VISN 6), Richmond VA Medical Center, Surgical Care Service.
What You'll Do
- →The primary duties of the position involve operation of the Veterans Health Information Systems and Technology Architecture (VISTA) Surgery Package; core package; training and user support; and participation in implementation and testing of new systems and programs.
- →Assists the Administrative Officer in conducting studies, analyzing, and evaluating the needs of surgical service and assists in devising specific solutions to meet those needs.
- →Reviews data and performs limited studies, summarizes information, identifies trends and proposes and implements solutions.
- →Assists the Administrative Officer in planning and conducting projects or studies to analyze, evaluate and provide recommendations for administrative issues.
- →Assists the Administrative Officer in researching and analyzing straightforward problems or Surgical Care service issues.
- →Determines pertinent issues and collects relevant information from a variety of sources.
- →Reviews information and applies standard analytical techniques and develops recommendations to improve surgical service.
- →Serves as the integrator that coordinates software functions.
- →Serves as the functional "expert" for matters relating to Veterans Health Information Systems and Technology Architecture (VISTA) packages.
- →Coordinates with the responsible office(s) for Surgical Care Service workload to ensure the accuracy of the data in VISTA.
- →Point of contact for all implementation of new software or devices within Surgical Service.
- →Problem solves with the special ability to integrate overall knowledge of the service system with VISTA applications and to be innovative in the process.
- →Provides testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirms that software is working according to specifications.
- →Collects data relevant to Surgery section medical activities and workload for report preparation and submissions.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 67bdd4a2-e0b2-4b70-af36-7772a71b278e
Posted via USAJobs