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Program Support Assistant

Veterans Health Administration · Posted 8 days ago

On-site Amarillo, TX $50K – $66K Apply by Jun 19, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

The incumbent serves as Program Support Assistant and provides support to the Service regarding all aspects of the Service activities at the Amarillo VA Health Care System. Assists with formulating policies and procedures, implementing and maintaining program goals for the volunteer program, and other Service programs and taking actions which affect services throughout the facility. Screens and process volunteers via data entry during the recruitment and placement process.

What You'll Do

  • Major Duties: Implements and maintains program goals for the volunteer program and other service programs.
  • Assists with the application, screening and data entry processing of volunteers during the recruitment and placement process.
  • Assist in planning and carrying out special events, recognition ceremonies and holiday activities.
  • Arranges for official visits of external stakeholders.
  • Coordinates briefings with facility leadership and makes arrangements for service organizations tours.
  • Accepts and appropriately tracks large number of donations, including cash and non-cash items.
  • Serves as the OI&T liaison, using multiple diverse computer programs and troubleshooting problems.
  • Develops unique training materials, recruitment materials and other media that contributes to positive community relations.
  • Meets the needs of stakeholders while supporting the facility and department missions.
  • Works with the Chief in preparing required reports as well as preparing statistical documentation as required by the service.
  • Gathers and interprets data from various sources that contributes to the goals of the department and mission of the facility.
  • Maintaining data, tracking results and preparing performance improvement measures.
  • Handles correspondence, recording minutes of meetings, preparing agendas, maintaining certification and mailing lists.
  • Serves as the Service timekeeper, records management liaison, PIV sponsor, environment of care liaison and other office management capacities including review and tracking of Service policies and operating procedures.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5fc75dbf-1957-4770-a521-c11e77223460

Posted via USAJobs

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