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Program Support Assistant
Veterans Health Administration · Posted 10 days ago
On-site Birmingham, AL $51K – $66K Apply by Jul 6, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
The position is located within the Home Based Primary Care (HBPC) Specialty Patient Aligned Care Team (PACT) at the Birmingham Veterans Affair Health Care System (BVAHCS). The incumbent serves as a Program Support Assistant (PSA) with the HBPC program in supporting programs in Birmingham, Alabama, and the surrounding areas of Jasper, Guntersville, Childersburg, and Huntsville Community Based Outpatient Clinics satellite teams.
What You'll Do
- →The Program Support Assistant (PSA) serves within the Home Based Primary Care (HBPC) Specialty Patient Aligned Care Team (PACT) to support programs in Birmingham, Alabama, and the surrounding areas of Jasper, Guntersville, Childersburg, and Huntsville Community Based Outpatient Clinics satellite teams.
- →Major duties include, but are not limited to: Performs routine administrative and miscellaneous clerical work.
- →Resolves problems associated with the administrative, clerical, and clinical work of the office.
- →Performs work involving the collection, compilation, and/or tracking of data and statistical information.
- →Assists in planning, review, and reporting of data/statistical results of studies.
- →Establishes protocols for incoming data, organizes computerized data sets and retrieves computerized data.
- →Reviews documents, reports, and/or applications for omissions and inconsistencies.
- →Completes special research projects in support of the policy development and/or technical activities of the program.
- →Assembles and summarizes data, background information, and other materials from publications and other sources.
- →Recognizes the need for, and coordinates, the work of the office with the work of other offices.
- →Demonstrates knowledge of timekeeping package, Microsoft Word/Outlook/Excel, and other computer programs.
- →Operates and performs routine maintenance on facsimile and copy machines as well as personal computers and printers.
- →Retrieves information to assist field staff with information needs by phone.
- →Adheres to patient privacy regulations and release of information procedures.
Requirements
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓This position requires the application, assessment, and questionnaire to be fully completed.
- ✓The assessment measures critical general competencies required to perform the job.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: 26b25c5a-256b-4b21-84d7-79cb74b26aa4
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