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Program Support Assistant
Veterans Health Administration · Posted 7 days ago
On-site Menlo Park, CA $63K – $82K Apply by Sep 18, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This Program Support Assistant position is located at VA Palo Alto Health Care System. The position provides program and administrative support to Social Work Service (SWS) at VAPAHCS. SWS has more than 175 staff across multiple clinical and program areas; credentialing, and training support for more than 250 social workers; administers nationally mandated programs; coordinates the Community Nursing Home (CNH) program. The position reports to the Chief, Social Work Service, Menlo Park Division.
What You'll Do
- →Work Schedule: Monday-Friday, 8:00AM - 4:30PM Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.
- →Position Description/PD#: Program Support Assistant/PD03430-O Relocation/Recruitment Incentives: Not Available Major duties include, but are not limited to: Monitors correspondence, suspense items, deadlines, and required training.
- →Collects and reports required data.
- →Supports implementation of new or revised program procedures.
- →Assists in resolving routine operational issues involving consults, scheduling, encounter corrections, correspondence, and service recovery.
- →Completeness, accuracy, coordination, and compliance with established requirements.
- →Provides procedural information to staff and customers.
- →Prepares routine correspondence, memoranda, agendas, minutes, reports, and administrative documentation.
- →Refers complex technical problems to the appropriate technical office.
- →Supports education and training coordination by identifying requirements, scheduling training activities, maintaining reference resources, and assisting staff with individual training plans.
- →Performs timekeeping support, including Time and Attendance entries, leave documentation, and fee-basis provider cost tracking in VATAS.
- →Performing other duties as assigned.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Benefits
- ★A career with the U.S. government provides employees with a comprehensive benefits package.
- ★As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
- ★Learn more about federal benefits.
Personality Fit
Job ID: 1d2c7696-1536-4318-819f-6ac417a55d59
Posted via USAJobs