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Program Support Assistant

Veterans Health Administration · Posted 53 days ago

Hybrid San Antonio, TX $45K – $59K Apply by Jul 31, 2026 Miscellaneous Clerk And Assistant ISFJISTJ OperationsHealthcare
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About the Role

The PSA for Sterile Processing Service provides a wide range of administrative and clinical support for the unit. The PSA provides admin guidance and assistance to the professional staff (Chief & Assistant Chief, SPS, Facility RME Coordinator, Quality Assurance Coordinator and Sterile Processing Technicians.

What You'll Do

  • Answers then evaluates incoming calls for priority then routes calls accordingly.
  • The incumbent is responsible for screening and gathering the proper information to satisfy the call or route calls to the correct subject matter expert to assist with the inquiry.
  • This responsibility includes providing management with appropriate background information in order to properly escalate sensitive matters.
  • Composes and reviews a variety of correspondence and other documentation to include formal letters, memos, studies and briefings for both internal and external use.
  • Calendar duties include scheduling appointments and conferences as instructed or without prior clearance, if warranted.
  • Assist in the coordination of the CMO and AO daily appointments, meetings, conferences, deadlines, and other commitments.
  • Coordinates meetings by ensuring invitations are distributed to those required participants, prepares &publishes agendas and serves as the recorder by taking minutes.
  • Serves as a training coordinator for all clinic and staff and maintains attendance records in the VA education training system.
  • Requests, reports, and records all training received by the clinical staff.
  • Coordinates reoccurring medical education for professional clinic staff.
  • Registers and schedules programs, arranges logistics, notifies staff, reports attendance, records necessary credits for re-privileging, and complies and submits training reports and documentation.
  • Request funds for registration fees and travel expenses, administrative leave, and vouchers for reimbursement.
  • The incumbent maintains time and attendance for approximately 70 VA employees assigned to the KMC and the VOPC.
  • Responsible for the timeliness and accuracy submission of automated timecards in the VA time & attendance systems.

Requirements

  • You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Designated and/or random drug testing may be required Selective Service Registration is required for males born after 12/31/1959 A complete application package; including Resume, Transcripts, etc. is required Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 0c7282f4-4cf9-4667-b8a3-b3cd44291871

Posted via USAJobs

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