Job Listing
Program Support Assistant
Veterans Benefits Administration · Posted 13 days ago
About the Role
This position provides support to the Human Resources Program Specialists at the Muskogee VA Regional Office in all personnel management functions (i.e., training, employee/labor relations, employee benefits, staffing, etc.) and serves as back up administrative support to the Office of the Director on an as needed basis.
What You'll Do
- →Provides assistance in a variety of human resources services.
- →Provides information and assistance that sustain important features of the employer- employee relationship (i.e., benefits).
- →Assists with the support of recruitment, selection, placement, job analysis and workforce planning and analysis.
- →Assists with the work that primarily involves entering and extracting data from HR information systems.
- →Assists employees in preparing paperwork related to HR actions.
- →Reviews finished forms for completeness and adequacy.
- →Contacts individual employees or supervisors orally or in writing to resolve questions.
- →Provides information on HR systems, processes, and procedures.
- →Provides web links and resources to employees to obtain HR documents and information.
- →Staffing Support Answers inquiries from applicants regarding such matters as the status of recruitment, kinds of vacancies in the divisions serviced, procedures for filing an application, receipt and disposition of applications, and general questions concerning federal employment.
- →Coordinates the receipt of required documents from applicants.
- →Assists Human Resources Program Specialists with-in processing of new employees and preparation for new employee orientation sessions.
- →Assist separating employees process out and explains separation actions.
- →Employee Benefits Support Provides basic information to employees concerning the Federal Employee Health Benefits Program (FEHB), Federal Employees Group Life Insurance (FEGLI) and Thrift Savings Plan (TSP), and routine retirement actions.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no education substitution for this grade level.
Benefits
- ★Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.
- ★Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
- ★Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
- ★VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
- ★This credited service can be used in determining the rate at which they earn annual leave.
- ★Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Personality Fit
Job ID: 5a3da654-3c1e-4d3d-ac92-61c4ac7da551
Posted via USAJobs