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Program Support Assistant (Time Keeper)

Veterans Health Administration · Posted 1 days ago

Hybrid Murfreesboro, TN $45K – $59K Apply by Jun 16, 2026 Miscellaneous Clerk And Assistant ISFJISTJ OperationsHealthcare
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About the Role

Position is located in Nursing Business Operations Tennessee Valley Health Care System. The program support assistant services as a member of the administrative support staff and participates in processes as needed to ensure adequate operational resources, the transfer of information within and external to the service. Responsibilities for timekeeping and leave functions and maintaining accurate and complete records, overtime and leave reports, training of supervisors on timekeeping process.

What You'll Do

  • Time Keeping: Post schedules, leave and other changes to timekeeping record in accordance with policy and procedure Reporting: Completes actions on reports tracking documents, data and statistical information.
  • Information Management: Performs work related to the acquisition and/or development of program information and resource materials to support policy development and staff education.
  • Employee Clearance: Maintains and tracks administrative clearances related to employee departures or employee realignments in relation to timekeeping systems Acu-Staf: Utilizes Acu-Staf and Gov TA timekeeping program and provides Education to users.
  • Communication: Maintains effective written and verbal communication with employees ranging from front line staff to service chief level.
  • Performs maintenance on databases, independently resolves technical equipment/problems as able, and escalates as necessary (e.g., contacting Financial Services Center).
  • Utilizes Acu-staf to program to post time, TOD (Tour of Duty) and track information for use in staffing methodology Verbalizes and demonstrates skills for timekeeping, enter and posting TOD, post OT/CT, check leave balances, check for payroll exceptions.
  • Exhibits initiative by managing time and workload in an organized and efficient manner to meet specific deadlines and changing priorities.
  • Maintains contacts with patients, staff and other individual within and outside the medical in a concerned, compassionate, respectful and helpful manner.
  • Able to use multiple information sources considering the applicability of information and characteristics and quality of the sources to prepare reports Work Schedule: Based on the needs of the service Telework: Ad-hoc Telework eligibility will be discussed during the interview process.
  • Virtual: This is not a virtual position.
  • Position Description/PD#: Program Support Assistant (Time Keeper) PD03074A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 67fe1243-6841-4a7f-98af-ad36759da709

Posted via USAJobs

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