Job Listing
Program Support Assistant- Sterile Processing Service
Veterans Health Administration · Posted 8 days ago
About the Role
The incumbent serves as a Program Support Assistant whose primary purpose is to provide administrative and clerical support to the Sterile Processing Service (SPS) at the Lexington VAHCS.
What You'll Do
- →Incumbent has primary responsibility for providing office and clerical support to the Sterile Processing Services (SPS).
- →Incumbent Is responsible for maintaining time and attendance, and training records for SPS personnel.
- →Major duties include but not limited to: Uses computers, reports and spreadsheets in the creation and management to include data mining, generating reports and pulling data from various sources.
- →Organizes and maintains records in support of activities associated with environment and facilities management.
- →Provides programmatic support in key areas to include clinic setup and maintenance, data mining/reporting, and support related to space and equipment.
- →Pulls data and compiles data into meaningful and concise reports to include performance data regarding no-shows, waiting time, access, workload, clinical reminders, unsigned notes, coding, view alerts and open encounters.
- →Interacts with customers with a diverse and varied background in person, via telephone, email or other correspondence.
- →Perform clerical duties to include time keeping, faxing, filing, typing, using computer applications, preparing clinical and administrative records/charts, assuring accurate and prompt communications, coordinating meetings, completing work orders and copying, etc.
- →Uses customer service principles, patient rights and responsibility, and service recovery to interact with tact and diplomacy while presenting oneself in a professional manner.
- →Interacts with customers to obtain and clarify information, provide assistance, resolve problems, clarify concerns and coordinate activities.
- →Serves as fund control point clerk for purchase requests.
- →Serves as ADPAC and is knowledgeable if packages used by Primary Care clinicians and support staff.
- →Serves as a service level HR liaison, submits and updates service personnel files.
- →Serves as back-up time keeper for service.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 2b27b81f-af0b-40a2-8669-ae214fd68da3
Posted via USAJobs