Job Listing
Program Support Assistant (Office Automation)
Veterans Health Administration · Posted 40 days ago
Hybrid Harlingen, TX $45K – $59K Apply by Aug 14, 2026 Miscellaneous Clerk And Assistant ISFJISTJ Healthcare
Apply for this job → About the Role
The incumbent provides support to the Administrative Officer (AO), Chief Medical Officer (CMO), and Nurse Manager for one of the following Texas Valley Coastal Bend Health Care System outpatient clinics. The PSA serves as an expert resource for matters related to the administrative functions of the Outpatient Clinics. The incumbent will input data into tracking systems, preparation of correspondence to internal and external customers, coordinating meetings, composing and distributing minutes.
What You'll Do
- →Duties may include but are not limited to: 1.
- →(5%) Outreach and Teaching - The incumbent is responsible for scheduling, preparing materials and assisting with employee engagement, and Veteran appreciation activities organized by the outpatient clinics.
- →This includes serving as the point of contact for multiple community stakeholders to include Veteran support organizations, workforce solutions, and other local agencies supporting these events.
- →The incumbent will be responsible for coordinating presentations from the Clinic leadership to new employees.
- →Incumbent must demonstrate tactfulness, diplomacy, and politeness to all individuals seeking assistance or information. 2.
- →(30%) Clinic Correspondence - The incumbent will be responsible for incoming and outgoing materials such as correspondence, reports, memoranda, suspense, congressional requests, guidelines, report of contacts, request for supplies, performance appraisals, performance standards and other forms of written communications. 3.
- →(30%) Program Data Management- The incumbent is responsible for assisting the Clinic Leadership in fulfilling national and local requirements to include tracking patient and stakeholder data, data gathering needed for recurring and non-recurring statistical reports, and program audits.
- →The incumbent is also responsible for properly recording and tracking performance measure data for the clinic utilization to include accessing and compiling data from VSSC and other data cubes as appropriate. 4.
- →(5%) Dispatcher- The incumbent will monitor of all required equipment will be kept and tracked on an inventory as appropriate.
- →Receives all incoming mail for the clinic.
- →Screens, reviews and dispatches mail to clinical staff, and determine priorities and proper routing within the service, ensuring the AO, CMO, and NM are advised of all matters requiring their attention.
- →Serves as Liaison with Facility Management and employees for all maintenance problems such as heating, air conditioning, faulty plumbing and lighting located within the clinic.
- →Enters work orders for maintenance issues as items are identified. 5.
- →(5%) Clinic Computer Formats - The incumbent in collaboration with HAS staff is responsible for the development and implementation of new clinic computer formats as needed by staff trainees and coordinates such clinics.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirement: The work is sedentary.
- ✓Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.
- ✓Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site.
- ✓Incumbent may carry and lift light items weighing less than 15 pounds.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: a0cd49f9-0b97-4524-9b10-860060be8099
Posted via USAJobs