Job Listing
Program Support Assistant (OA)
Veterans Health Administration · Posted 7 days ago
On-site Portland, OR $54K – $71K Apply by Jun 12, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is in the Administrative Office of the Operative Care Division (OCD) at the Portland VA Medical Center (PVAMC). The Program Support Assistant (Office Automation (OA)) provides program and data management and complex administrative work and problem solving essential to ensuring smooth operation of Division activities.
What You'll Do
- →The Program Support Assistant (OA) will perform a variety of clerical, administrative and technical duties/responsibilities in support of management with the intent of accomplishing the administrative requirements of the Operative Care Division (OCD), therefore contributing to the efficient and effective accomplishment of the objectives of the overall organization.
- →Planning for and developing systems, policies, functions, and services to ensure all staff meet procedural, regulatory, and administrative requirements for work at the Portland VA Medical Center.
- →Responsible for identifying, addressing, and resolving a wide variety of problems or situations that may arise.
- →Serves as a primary point of contact for OCD managers and supervisors, as well as staff, and external contacts.
- →Assists management in investigating problems or situations that require special actions.
- →Ensures that administrative processes are initiated, monitored, and completed timely and accurately in compliance with applicable VHA, VISN, Facility, and Division directives, policies, and procedures.
- →Researches and analyzes problems, issues, and program requirements unique to a clinical setting.
- →Plans, develops, and accomplishes special projects involving administrative and support issues.
- →Performs work involving the collection, compilation, and/or tracking of data and statistical information from multiple sources, in support of Service programs.
- →Uses various specialized VA databases, cloud based contracted software and Microsoft Office systems to record, report, monitor and carry out administrative support operations.
- →Performs operations which use advanced and specialized knowledge of facility and healthcare systems and operations, data integrity, pertinent rules and guidelines, and analytical project improvements.
- →Performs an analysis of the data and generates a variety of reports.
- →Monitors qualitative and quantitative measurements to identify trends.
- →Effectively enhances the ability of the office to support overall mission requirements through developing methods for automating administrative data collection requirements and reports considering the interrelationships of reports and multiple uses of data.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: d36c2ed8-128b-4343-b9a5-c6b6e67db2b1
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