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Program Support Assistant (OA)

Veterans Health Administration · Posted 14 days ago

On-site Fort McPherson, GA $43K – $56K Apply by Sep 9, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

This position is located in a specialty area within Social Work Service, and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans.

What You'll Do

  • Major duties include but are not limited to: Reviews employee workload data reports to ensure proper reporting and recording procedures.
  • Compiles and prepares program productivity reports; consolidate daily reports into monthly and quarterly summaries.
  • Analyzes individual and consolidated workload data and prepare instructions to implement needed changes; reports trends to supervisor.
  • Produces a variety of documents using work processing software and transmit/receive information electronically.
  • Designs and prepare charts and graphs for presentations based on workload data.
  • Maintain time and attendance for staff and enter data into electronic timekeeping systems for supervisory review.
  • Provides reception support by screening and routing telephone calls and receiving clients and visitors.
  • Performs general filing (manual and electronic) using alphabetical, numerical, or chronological systems.
  • Maintains financial accounting for program, including monitoring petty cash, consolidating expenditures, and assisting with budget preparation.
  • Prepares outgoing correspondence in appropriate formats and operate/maintain office equipment.
  • Prepares contract/fee program eligibility, treatment authorization, billing, and financial report accuracy.
  • Performs other duties as assigned.
  • Work Schedule: 8:30 a.m. - 5:00 p.m., Monday - Friday.
  • Work schedule subject to change based on needs of the agency.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • You can verify your education here: http://ope.ed.gov/accreditation/.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 85b367a7-6c12-4c13-8fe5-adc23c17e7cd

Posted via USAJobs

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