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Program Support Assistant (OA)
Veterans Health Administration · Posted 12 days ago
Hybrid Orlando, FL $50K – $66K Apply by Jul 6, 2026 Miscellaneous Clerk And Assistant ISFJISTJ Healthcare
Apply for this job → About the Role
The incumbent will serve as Program Support Assistant (OA) to the Office of the Social Work Service at the Orlando VA Healthcare System. This position is located under the guidance of the Social Work Service, Geriatrics and Extended Care Program Supervisor or designee. The incumbent will report to offices at Lake Nona (main Orlando VA campus); other locations may be negotiated dependent on space availability.
What You'll Do
- →Duties include but are not limited to: Provide administrative support for supervisors and program coordinators for seven subsidiary programs.
- →Prepare, modify, and route care authorizations for approved Veteran services to contracted facilities.
- →Maintain professional written and verbal communication with VA staff and contracted facility personnel.
- →Complete approval letters and appointment reminder calls accurately and promptly in Veteran medical records.
- →Track, review, and submit invoices for processing according to payer authority, resolving discrepancies with providers.
- →Record and prepare meeting minutes and agendas for program oversight and committee meetings.
- →Collect and manage program data for budget tracking, contract compliance, and program monitoring.
- →Utilize VA-approved software and portals for data analysis, reporting, and consult management.
- →Support multidisciplinary teams by coordinating program activities and maintaining accurate documentation.
- →Apply organizational skills to manage multiple priorities in a fast-paced clinical environment, ensuring program efficiency.
- →Performs other related duties as assigned.
- →Work Schedule: Monday-Friday 7:30AM-4:00PM; 8:00AM-4:30PM; 8:30AM-5:00PM Telework: This position may be authorized for ADHOC telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This is not a virtual position.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 60dfb214-5b58-4c9a-8d5d-cbc65005a2a9
Posted via USAJobs