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Program Support Assistant (OA)

Veterans Health Administration · Posted 1 days ago

On-site Wichita, KS $50K – $66K Apply by Sep 18, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

The Robert J. Dole VA Medical Center (VAMC) in Wichita, Kansas is currently recruiting for a Program Support Assistant (OA) to support Social Work Service - Homeless Program.

What You'll Do

  • The Program Support Assistant (PSA) (OA) to the Social Work Service Line's Homeless and HUD VASH Programs provides administrative and technical support to all Program Coordinators and Case Managers as well as the Homeless Program Supervisor, Contracted Emergency Housing, Veterans Justice Outreach/Reentry, and Homeless Outreach.
  • The incumbent will serve as a point of contact for staff, Veterans and outside agencies.
  • Major duties include but are not limited to: Routes incoming telephone calls and relay messages to staff.
  • Maintains accurate records per VA and Joint Commission standards.
  • Organizes and manages access to shared program files.
  • Monitors and validate staff timecards and leave as proxy timekeeper.
  • Prepares weekly, monthly, and quarterly reports using Microsoft Office and internal systems.
  • Coordinates new employee onboarding, including account setup, badge issuance, equipment, and workspace assignments.
  • Ensure personnel files are complete and current with documentation and training records.
  • Schedule staff meetings and training; assists with agenda and minutes.
  • Processes fund requests, tracks expenditures, and completes purchases.
  • Oversee usage, maintenance, and documentation for program vehicles.
  • Manages receipt, documentation, and distribution of donations.
  • Updates dashboards and databases to track consults, referrals, and performance metrics.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5c5b8594-4ce3-4679-9d30-3f19961e0044

Posted via USAJobs

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