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Program Support Assistant (OA)
Veterans Health Administration · Posted 62 days ago
Hybrid Bay Pines, FL $45K – $59K Apply by Jul 24, 2026 Miscellaneous Clerk And Assistant ISFJISTJ Operations
Apply for this job → About the Role
The program support assistant leads with data collection, analysis of trends and implementation of best practices associated with Timekeeping, Automated Data Applications Coordinator (ADPAC), PIV Sponsoring, Key Liaison, Records Liaison Officer, Talent Management System (TMS) Administrator, and Office Supply Coordinator while providing cross coverage support to various service lines of Patient Care Services.
What You'll Do
- →Serves as office supply coordinator and maintains par level inventory of office supplies and alerts assigned areas of ordering timeframes to ensure adequate ordering lead time.
- →Reviews order requests for duplicates and identifies areas of excess ordering.
- →Performs research for applicable law, FSC (Financial Service Center) guidance, and PL (Public Law) references to appropriately post employee payroll via govTA (VATAS).
- →Ensures all time is posted to employee timecards in accordance with BPVAHCS timelines and procedures.
- →Provides guidance and education to staff members and members of management on applying for special leave programs administered by the Leave and Benefits teams of Human Resources like Donated Leave and Family Medical Leave Act.
- →Serves as a Records Liaison Officer for assigned service lines.
- →Serves as a PIV Sponsor for assigned services which includes issuance, renewal, or replacement of PIV for staff members.
- →Serves as a Talent Management Systems (TMS) Administrator by tracking training of staff under Patient Care Services by pulling reports, assigning training, updating training and removing as directed by the Chief Nurse or delegate.
- →Participates in the collection, compilation, and tracking of data and statistical information in support of Patient Care Services including but not limited to AcuStaf, VistA/CPRS, govTA (VATAS) IPEC, SAIL Report, G-chart, NDNQI, and VSSC.
- →Receives requests from other sources and determines the best method of obtaining, computing and reporting data.
- →Work Schedule: Monday - Friday, Day Tour Virtual: This is not a virtual position.
- →Position Description/PD#: Program Support Assistant (OA)/PD10982A Preferred Experience: Knowledge of office procedures, document preparation, and filing systems.
- →Strong verbal and written communication skills are important. experience in VA or healthcare settings is desirable but not required.
- →Experience in federal regulations, privacy requirements (PHI/PII) and VA specific systems.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 35c1d910-7082-4053-b1bb-3856f1d3a58f
Posted via USAJobs