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Program Support Assistant (OA)
Veterans Health Administration · Posted 31 days ago
Hybrid Beckley, WV $45K – $59K Apply by Jun 18, 2026 Miscellaneous Clerk And Assistant ISFJISTJ Healthcare
Apply for this job → About the Role
The position is in the Social Work Service Line (SWSL), Veteran's Health Administration, VA Capital Newtwork (VISN5), Beckley VA Medical Center, Beckley West Virginia. This position is responsisble for a broad range of administrative and clerical duties associated with multiple, direct patient care clinical social workers and special program coordinators.
What You'll Do
- →Major Duties May Inlcude: Coordinates travel and training for the Chief, assisting with administrative enrollment, travel reseration, itineraried, requests and voucher reconcilliation.
- →Coordinates meeting spaces, IT support, and requirements.
- →Attends meetings, prepares meeting minutes, and follows up on action items with appropriate staff members independently.
- →Greets, assists, and refers visitors.
- →Answers, screens and refers phone calls.
- →Liason between the supervisor and subordinate units.
- →Primary records liason for the department administrative Standards Operating Procedures (SOP) and policies.
- →Analyzes administrative processes and workflows and identifies areas for improvement.
- →Makes suggestions to the Administrative Officer, updates policies, and implements changes within the department.
- →Backup timekeeper, responsible for the Delegation of Authorities for time and leave program and ensures the supervisors have completed their education in order to appropriately post approvals Assist with referring patient complaints to the Patient Advocate for the SW service line.
- →Work Schedule: Monday-Friday 8am-4:30pm Telework: This position may be authorized for telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Program Support Assistant (OA)/PD23140-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 32d5c45a-a43d-4bcc-9099-823d64ce7890
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