Job Listing
Program Support Assistant (OA)
Veterans Health Administration · Posted 11 days ago
About the Role
This position is located within the Geriatric and Extended Care Services at the Thomas E. Creek Veteran Health System. The position provides administrative support to the programs and requires working with an diverse group of professionals, network/VISN, and national administrative staff.
What You'll Do
- →Administrative and Management Support: Provides administrative, clerical, program, and technical assistance in the areas of day to day operations and program planning/evaluation to assist staff with understanding processes, regulations, and SOPs for the GEC program.
- →Comprehensive tracking of programmatic needs to ensure timely completion and resolution.
- →Establishes and continually reviews and updates complex administrative procedures.
- →Evaluates procedures and determines when changes need to be made.
- →Participates and provides input during team meetings to resolve problems on operational issues or procedures.
- →Provide training, guidance, clerical assistance to staff for programs available to them.
- →Data Collection and Tracking Support: Responsible for admission paperwork and tracking.
- →Responsible for discharge paperwork to be inputted into various systems.
- →Corrects and resolves inconsistencies with patient data.
- →Reviews incoming data from a variety of sources.
- →Makes programmatic recommendations based on data review and data collection.
- →Maintains pertinent data in support of program activities both within and outside the VA.
- →Maintains automated system of program-specific data to track items such as completed transfers, patient transfer status, liaison activity, project milestones, progress reports, funding accomplishments and compliance strategies.
- →Research/Program Resource Services and Support: Manage and maintain information related to patient risk/priority status and assist with quick execution of emergency response.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 2a23c4b9-14ba-4be4-a338-469beff7ccce
Posted via USAJobs