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Program Support Assistant (Mail Clerk)
Veterans Benefits Administration · Posted 8 days ago
On-site Columbia, SC $45K – $59K Apply by Jun 26, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located in the Department of Veterans Affairs, Columbia Regional Office (VARO), Support Services Division (SSD) Mailroom, where the incumbent provides program, technical and administrative assistance to the SSD Chief and other subordinate management within the division.
What You'll Do
- →Major Duties: This position is located in the Support Services Division of the Regional Office (RO), where the incumbent's primary duties are to process incoming and outgoing mail while actively assisting the supervisors and management of the Support Services Division (SSD) in performing administrative work.
- →Specifically: 1.
- →Sets up, operates, adjusts, maintains, and monitors the operation of single- or multiple function equipment typical of mail, duplicating and reproduction functions. 2.
- →Process all priority mail by routing to the appropriate action elements, input data for shipments, tracking shipments and costs, and ensuring responses with proper reporting. 3.
- →Executes control and preparation of reports by utilizing applicable computer programs. 4.
- →Operates office automation equipment for the preparation of correspondence and reports, receiving and transmittal of electronic mail, and applications used. 5.
- →Acts as liaison between Division Chief/1st Line Supervisors and other divisions' staff by providing guidance/assistance on procedures, and related matter for compliance. 6.
- →Executes processing of incoming/outgoing mail, ensuring it is properly opened, logged, read, date stamped and sorted by established categories for distribution. 7.
- →Review and research returned mail to determine the reason(s) for its return and routes mail to the appropriate unit for action.
- →Work Schedule: Monday-Friday, 8:00 am- 4:30 pm.
- →Compressed / Flexible: Not Available.
- →Telework: Not Available.
- →Virtual: This is not a virtual position.
- →Position Description Program Support Assistant, GS-303-06/PD#37329A Relocation/Recruitment Incentives: Not Authorized.
Requirements
- ✓Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan.
- ✓Resumes longer than two pages will result in ineligibility for further consideration for the position.
- ✓USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job.
- ✓Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying.
- ✓VA is unable to make assumptions about qualifications if not clearly listed.
- ✓Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.
- ✓Your resume must be 5MB or less.
- ✓We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages.
- ✓We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).
- ✓We do not accept PDF portfolio files.
- ✓We recommend using a sans-serif font size like Lato, if available.
- ✓Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
- ✓Make your page margins 0.5 inches.
- ✓Consider using 14-point size font for titles and 10-point for the main text in your resume.
Benefits
- ★Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
- ★VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
- ★This credited service can be used in determining the rate at which they earn annual leave.
- ★Such credit must be requested and approved prior to the appointment date and is not guaranteed.
- ★Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Personality Fit
Job ID: 5c8886e3-2bd4-4c59-81f9-8321fc1eddf7
Posted via USAJobs