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Program Specialist
Veterans Health Administration · Posted 12 days ago
Hybrid Manchester, NH $70K – $91K Apply by Sep 14, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
This Program Specialist position is in the Primary Care Service Line at the Manchester VA Medical Center, located in Manchester New Hampshire. This position is full-time at 40 hours per week.
What You'll Do
- →This Program Specialist position will serve as a Clinic Coordinator providing full administrative and Management support to the Primary Care Service Line.
- →The position participates with all levels of management, planning, analyzing, implementing and establishing sound business practices.
- →The incumbent independently coordinates and tracks information relating to the maintenance of all clinic areas.
- →The clinic coordinator is directly responsible for administrative matters such as workplace environment, support staff adjustments, scheduling information, productivity analysis and needs assessment, collection and analysis of performance data.
- →The Clinic Coordinator is the administrative resource for clinic personnel.
- →Responsible for day-to-day issues associated with the clinics.
- →As such, works directly with the clinic manager to assign staff to various activities to ensure that productivity and access to care are maximized.
- →Assists with orientation of new staff into standard operating procedures of the clinics.
- →Collects utilization data, assuring that all workload data are captured and appropriately validated.
- →Reviews data and recommends methods to improve productivity and expand services.
- →Coordinates quality assurance/utilization review activities within the clinic, e.g., patient and staff satisfaction surveys, clinical pertinence reviews, clinical utilization reports, etc.
- →Recommends changes in existing clinic activities using productivity, cost effectiveness and clinic outcome data.
- →Ensures that there is reliable and timely access to all clinical and non-clinical information necessary for the provisions of high quality care.
- →The clinic coordinator ensures that clinicians have access to educational and informational materials and that change in policy, procedures, standards, etc. are disseminated to personnel in a timely manner.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: b05fc947-0d22-4c38-bece-4dacd34596e4
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