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Program Specialist
Veterans Health Administration · Posted 46 days ago
Hybrid Stockton, CA $63K – $100K Apply by Jun 3, 2026 Miscellaneous Administration And Program ENTJESTJISTJ
Apply for this job → About the Role
Serves as a Program Specialist within Executive Director Service of VA Northern California Health Care System. The primary purpose of the position is to manage day-to-day operational functions at the Southern Tier sites, including program management, process improvement, service recovery, safety and emergency management, space and equipment utilization, and contract management. The incumbent also provides cross-coverage across all Southern Tier campuses, as needed.
What You'll Do
- →Major duties include but are not limited to the following: Operations Management Responsible for planning, organizing, evaluating, and implementing the administrative and operational activities of his/her assigned Southern Tier site.
- →Works collaboratively with the clinic leadership team.
- →Reviews and implements administrative program guidance, policies, and procedures, and works with clinic leadership to ensure compliance by clinic staff.
- →Monitors and studies work operations to detect opportunities for improvement and leads process improvement opportunities at the clinic and participates in system-wide opportunities.
- →Serves as a patient advocate and refers patient concerns to the appropriate parties for service recovery and resolution.
- →Serves as the safety officer and emergency management coordinator for the clinic and promotes a culture of safety among staff members.
- →Contract Management Serves as the primary Contracting Officer Representative (COR) for the CBOC contracts.
- →Serves as the liaison between the COR, contractor, and subcontractor, and ensures open lines of communication and timely responses to issues.
- →Applies a thorough understanding of management principles and concepts to evaluate and verify contractor and subcontractor performance, as appropriate, and reports any problems of non-compliance directly to the COR for resolution.
- →Provides ongoing training and education to onsite contractors (e.g., housekeeping and security staff) on VA regulations and local policies.
- →Automatic Data Processing (ADP) Coordinator Responsible for granting, reviewing, and revoking access based on the health care system's least privilege principles, including evidence of 90-day access review.
- →Troubleshoots personal computer (PC), telephone, and multi-function (printer/copy/fax) machine problems.
- →Escalates any work orders submitted to the Office of Information and Technology (OI&T) and/or Engineering Service, whichever is more appropriate, for employees who have been waiting for resolution Performs other related duties as assigned.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: aa43dc89-8e83-47f7-9bc9-36d32b15818f
Posted via USAJobs