Job Listing
Program Specialist
Veterans Health Administration · Posted 11 days ago
On-site Jefferson Barracks, MO $52K – $82K Apply by Jul 8, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The VASTLHCS is seeking a detail-oriented Program Specialist (Clinic Profiler) to facilitate the overall lifecycle management of clinic profile functions for all service lines within the medical center. The Program Specialist will support Veteran access to care by accurately building and maintaining clinic profiles that are aligned with national and local scheduling standards, conducting clinic utilization reviews, collecting and analyzing data, and providing data-driven recommendations.
What You'll Do
- →Clinic Setup and Maintenance Builds and validates clinic profiles in VA Scheduling systems in accordance with service line requests and national standards.
- →Validates required profile elements (stop codes, appointment lengths, grid structure, patient-friendly names, letter assignments, etc.) for accuracy and compliance before the clinic goes live.
- →Supports clinic modifications, cancellations, remapping, deactivations, and reactivations in accordance with the National Scheduling Directive and local policies.
- →Collaborates with Managerial Cost Accounting (MCA) compliance staff and other technical consultants to confirm the information is accurate.
- →Clinic Profile Audit/Clinic Utilization Review Reviews active clinics and provides detailed analysis of findings to the Clinic Profile Manager on an annual basis.
- →Maintains accurate records of all clinic maintenance requests and actions in compliance with department record-keeping policies.
- →Performs audits using available reports in VistA and PowerBI, submitting findings on a regular basis or as required.
- →Reviews utilization reports to ensure adequate appointment availability, clinic capacity, and optimal slot utliization.
- →Data Collection and Analysis Identifies trends and outliers, providing data-driven recommendations for clinic modifications, deactivations, or restructuring.
- →Collects and analyzes data to resolve issues related to clinic underutilization and overutilization, mirrored grids, and access-to-care deficiencies.
- →Builds recurring reports and dashboards in Power BI and Pyramid Analytics to monitor key clinic performance indicators.
- →Training and Processes Assists in identifying training needs for staff in clinic cancellation, clinic profile requests, clinic setup, maintenance, and utilization.
- →Provides advice and training on proper use of request processes, ensuring adherence to guidelines and offering retraining or guidance as needed.
- →Incorporates Power BI and Pyramid Analytics data into training materials to illustrate how clinic build decisions affect utiization and access.
Requirements
- ✓This announcement will remain open until the closing date, July 8th, 2026, or when the applicant count is reached, whichever is earlier.
- ✓The applicant count is the point at which the first 100 applications are received.
- ✓All applications submitted that day up to 11:59 p.m. eastern standard time on the date the applicant count is reached will be accepted and considered.
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: a32c2fd7-c1b1-4232-bdb1-0631bd561851
Posted via USAJobs