Job Listing
Program Specialist
Veterans Health Administration · Posted 1 days ago
HybridGarner, NC$62K – $80KApply by May 27, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJHealthcare
Apply for this job →About the Role
This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Healthcare Network (VISN 6), Durham, NC Health Care System (HCS), Garner VA Clinic. This position is located under the Office of the Chief, Anesthesiology Service. The Garner VA Clinic is a newly established facility, approved by the U.S. Department of Veterans Affairs to expand access to healthcare services for Veterans in Wake and surrounding North Carolina counties
What You'll Do
- →Duties include but are not limited to: The position is responsible for constant program monitoring, evaluation, and planning to ensure the efficient utilization based upon constantly changing and ever-increasing program demands.
- →Provides administrative oversight and support, which includes management of the program/service and day-to-day operational plans, data analysis, quality assurance, and process improvement.
- →The incumbent is the liaison and handles communication with persons and/or groups within and outside of the organization on administrative matters pertaining to the program/service.
- →The incumbent of this position oversees and/or drafts a variety of action items and responses.
- →Examines outgoing correspondence for completeness and accuracy, proper composition, proper formatting, compliance with current VA policies, instructions, and regulations, and the viewpoint(s) expressed.
- →This position serves as the primary Automated Data Processing Application Coordinator (ADPAC) responsibilities in addition to Automated Information System (AIS) duties include assisting Office of Information and Technology (OI&T) in the resolution of software errors of end users.
- →The Program Specialist serves as the back-up to the Administrative Support Assistant as a Personal Identification Verification (PIV) Manager/Sponsor.
- →Responsibilities include completing the application for issuance of PIV cards using the VA PIV Enrollment Portal website, ensuring employees have up-to-date Special Agreement Check (SAC)/National Agency Check w/Inquiries (NACI) information, and assisting employees with scheduling appointments with the local PIV office to expedite issuance of the PIV card.
- →Attends all required training associated with the PIV program.
- →Maintain PIV renewal dates for employees within the service/program and notify as appropriate.
- →This position ensures that quality assurance issues pertaining to the assigned sections within Anesthesiology are documented & followed up on for resolution.
- →Assesses patient satisfaction, quality management issues, stakeholders' affairs, budget control issues, utilization reviews, and current/proposed short/long range planning.
- →Manages clinic scheduling to maximize access to clinics for new Veteran patients.
- →Manages Decision Support System (DSS) to maximize the capture of Physician productivity data and workload.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Benefits
- ★A career with the U.S. government provides employees with a comprehensive benefits package.
- ★As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
- ★Learn more about federal benefits.
- ★Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
- ★Contact the hiring agency for more information on the specific benefits offered.
Personality Fit
Job ID: a2451c37-01aa-4816-b569-bed1bcbbc7c3
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