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Program Specialist
Veterans Health Administration · Posted 12 days ago
Hybrid Salt Lake City, UT $50K – $97K Apply by Sep 10, 2026 Miscellaneous Administration And Program ENTJESTJISTJ OperationsHealthcare
Apply for this job → About the Role
The Program Specialist (PS) for the Business Operations Service Line provides service-level administrative and operational support to the Business Manager located within the Community Clinics and serves as a primary technical advisor to administrative, clinical, and support staff across assigned services including Primary Care, Specialty Care, Administrative Medicine, and ancillary programs.
What You'll Do
- →Duties include but are not limited to: The Program Specialist ensures that the outcomes, guidelines, resources, accountability, and consequences are aligned with the administrative support of the care team's clinical, research and educational mission.
- →The PS develops and implements reports intended to analyze and improve delivery of care, efficiency of administration, and reduction of cost.
- →Reports include those requested by or developed for VISN and VACO administration.
- →Further, the Program Specialist establishes processes in coordination with the Health System Specialist to train and validate complete medical record documentation, and ensure encounter form completion, as well as accurate encounter coding through accountability, education, and communication.
- →Complete workload reporting results in optimal medical center reimbursement, medical cost containment, and recovery.
- →The Program Specialist develops and sustains a training program to maintain provider accountability and complete workload reporting which encompasses the core values, mission, performance measures and directives of the VASLCHCS.
- →The Program Specialist works with the Health System Specialist to analyze data, test theories, implement change and redesign clinical grids.
- →The Program Specialist measures results, evaluates effectiveness, and standardizes improvements.
- →Auxiliary training for secure messaging, My HealtheVet, consult reconciliation, clinic profiles, unsigned notes and other process related problems is instituted.
- →Works in conjunction with Primary Care, Medicine, Surgery, Mental Health, and Fiscal in order to maintain consistent performance by clinic staff and in support of accurate and timely patient records.
- →Consults with technical experts to examine and analyze unusual or problem situations indicated by changes in program quality indicators.
- →Performs in-depth research, analyzes operating contingencies and special situations.
- →Routine audits are conducted to evaluate part-time and full-time provider utilization, encounter validation, clinic coding accuracy, and completeness of health record documentation.
- →Using recognized quality improvement methodologies such as PDCA and FOCUS models, the incumbent designs and conducts performance studies to detect adverse quality trends or systemic inefficiencies.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 8219f5f9-3f21-452e-b43d-fade3fbd9e1e
Posted via USAJobs