Job Listing
Program Specialist
Veterans Health Administration · Posted 2 days ago
On-siteTucson, AZ$58K – $75KApply by Jun 1, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJ
Apply for this job →About the Role
The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Southern Arizona VA Medical Center which is affiliated with the University of Arizona College of Pharmacy. This department is comprised of six specialty sections, Inpatient Pharmacy, Outpatient Pharmacy, Ambulatory Care, Community Based Outpatient Clinics, Research, and Education. The primary purpose of this position serves as the Program Specialist for the Pharmacy Service.
What You'll Do
- →Applies appropriate analytical methods to assigned studies from planning through data gathering and reporting.
- →Handles assignments of limited complexity, using standard analytical techniques to resolve conventional problems.
- →Identifies and verifies essential facts, determines when sufficient information has been collected, and connects findings to effective solutions.
- →Designs studies, training programs, and organizational strategies to identify opportunities for improving customer service and process quality.
- →Reviews key steps in business processes to pinpoint areas with potential for significant quality improvement.
- →Assists managers and subject matter experts in developing realistic improvement plans.
- →Conducts studies to assess customer needs, enhance patient service quality, and recommend specific solutions.
- →Reviews feedback data, performs targeted analyses, identifies trends, and proposes and implements improvements.
- →Prepares required reports and analyzes workflows, workload distribution, and reporting requirements to identify problems and recommend solutions that measure operational effectiveness against goals.
- →Identifies redundant procedures, simplifies processes, investigates issues, and provides recommendations for resolution.
- →Uses detailed analytical skills and performance improvement tools to conduct management studies focused on performance and productivity, evaluating program efficiency and outcomes.
- →Provides comprehensive administrative support for the Pharmacy Service, overseeing continuing education, accreditation, budgeting, contracting, records management, IT coordination, training administration, equipment oversight, and timekeeping.
- →Leads planning and administration for the Pharmacy continuing education program, ensuring compliance with ACPE and PTCB requirements.
- →Manages accreditation processes, documentation, calendars, attendance recording, and tracking to ensure staff maintain required certifications.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job elective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 6d128d91-8890-493f-8232-029bebed7b04
Posted via USAJobs