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Program Specialist

Veterans Health Administration · Posted 11 days ago

On-site Albuquerque, NM $62K – $81K Apply by Sep 11, 2026 Miscellaneous Administration And Program ENTJESTJ OperationsHealthcare
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About the Role

The Program Specialist serves as the Primary Care Management Module (PCMM) Program Manager for the General and Specialty Primary Care Teams within New Mexico VHA Healthcare Services and is operationally assigned to the Ambulatory Care Service Line. The incumbent works under the direct supervision of the Chief of Primary Care. This individual is responsible for maintaining the PCMM database for all of Primary Care throughout the hospital service area and the Community Based Outpatient Clinics.

What You'll Do

  • Duties include, but may not be limited to the following: Provide assistance to managers in performing analyses and/or evaluation of operating program characteristics.
  • Troubleshoot and coordinate processes with all providers and clerks involved with PCMM.
  • Provide expertise and advice on an on-going basis to all providers and clerks.
  • Conduct portion of organizational surveys in a wide variety of organizational activities.
  • Analyze workflow to determine potential problem areas and makes recommendations to correct these areas.
  • Perform clerical work in support of the care and treatment given to patient.
  • Provide overall administrative management of PCMM.
  • Manage administrative functions associated with the PCMM Primary Care program for the facility.
  • Maintain accurate enrollment data.
  • Identifies and corrects discrepancies in database system.
  • Generate the following reports: panel sizes, team assignments, enrollment capacity, current capacity, etc. when requested by administration.
  • Apply basic data gathering methods, such as standard interviewing or surveying techniques to collect various types of factual information.
  • Work Schedule: Monday - Friday 7:30am - 4:00pm Virtual: This is not a virtual position.
  • Position Description/PD#: Program Specialist/PD05095O Relocation/Recruitment Incentives: Not Authorized.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 6b52381f-88dd-4eee-b0f3-4a7c95ad20cf

Posted via USAJobs

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