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Program Specialist
Veterans Health Administration · Posted 13 days ago
Hybrid Monterey, CA $77K – $100K Apply by Sep 14, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The Veterans Affairs Palo Alto Health Care System (VAPAHCS) is a Level 1a facility and ranks among a complex system in the VA serving the VA Sierra Pacific Network (VISN 21 ). The VAPAHCS offers a full range of comprehensive health care services including Dentistry, Geriatrics and Extended Care, Imaging, Medicine Services, Mental Health Services, Pathology and Laboratory Medicine Service, Primary Care, Radiation Oncology, Rehabilitation Services, Specialty Services, and Surgery.
What You'll Do
- →Major duties include but are not limited to: Serves as the point of contact for both outpatient and inpatient referrals requiring Telehealth services and is responsible for new Telehealth clinic set-up.
- →Coordinates with clinic set up and monitoring of workload capture and issues for all Telehealth clinics and sites, to include interfacility workload.
- →Develops programs and processes to ensure telehealth modalities are timely, efficient, and appropriate to the needs of the patient.
- →Trains providers on the use of video telehealth (VTEL) equipment, and administratively supports clinic set-up for scheduling.
- →Serves as an administrative point of contact for clinical and scheduling aspects of Connected Care applications, encounters and consults.
- →Troubleshoots and determines problems with any connectivity issues relating to video teleconferencing equipment and directs the efforts to resolution.
- →Completes special projects as directed by the Clinical Telehealth Manager or service leadership.
- →Uses standard approaches to perform a variety of duties related to special projects involving administrative or support issues related to all aspects of Telehealth and Connected Care activities.
- →Promotion Potential: None.
- →Work Schedule: M-F 8:00 a.m. - 4:30 p.m.Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
- →This position may be authorized for telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Program Specialist/PD01219A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required
Requirements
- ✓You must be a U.S.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Personality Fit
Job ID: 610c18e8-a8cf-4936-bd14-817365c2c9b9
Posted via USAJobs