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Program Specialist
Veterans Health Administration · Posted 15 days ago
On-site Temple, TX $62K – $80K Apply by Sep 8, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Primary Purpose of the Position is to be assigned the work and responsibility for providing effective, efficient, direction, and control and operation of the Employee Experience Section. Assigned work is inclusive of providing service management with objectively based information for making decisions on program operations. The incumbent performs a variety of analytical, planning, educational, presentation, evaluative and advisory work.
What You'll Do
- →Major duties include, but not limited to: Conducts continuing and periodic studies involving compilation and analysis of data for purpose of evaluating the effectiveness of Team Experience, Customer Service, and Employee Well-Being, identifying areas requiring improvement, and recommending procedures or methods for improvement.
- →Conducts management audits, surveys, and systematic reviews of employee operations in order to evaluate workgroups.
- →Provides staff assistance in order to develop and implement changes in procedures, operations and staff organization.
- →Prepares graphs, charts, and other audio-visual displays depicting program information and statistics for use in training, management briefings, and information dissemination activities both within and outside of CTVHCS.
- →Coordinates incoming data from a variety of sources.
- →Reviews documents, reports, and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
- →Reviews, analyzes and evaluates reports and statistics in order to advise on trends out-of-line situations, and anticipated needs.
- →Provides marketing strategy input and assists in the execution of strategy to promote All Employee Survey participation, evaluation, analysis, and action planning lifecycle.
- →Assists workgroups with the analysis and action planning development and execution.
- →Facilitates focus groups on identified workgroups to provide more in-depth feedback to leadership.
- →Responsible for the coordination, organization, and promotion of a system-wide calendar for local, regional and national educational and growth-related opportunities.
- →Develops system-wide recognition program using multiple strategies.
- →Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of CTVHCS.
- →Provides written reports of all findings including recommendations, as required by CTVHCS Leadership or as otherwise directed.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
Personality Fit
Job ID: 596bd768-aeef-411e-98a6-23b9e5806c45
Posted via USAJobs