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Program Specialist
Veterans Health Administration · Posted 4 days ago
Hybrid Shreveport, LA $50K – $80K Apply by Sep 18, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
Tihs position is assigned to the Survivors Assistance and Memorial Support (SAMS) Program and is responsible for ensuring complance with local policy and procedures pertaining to patients who expire receiving care and ensuring next of kin receive respectiful, compassionate and dignified care and service. This position is responsible for analyzing, evaluating, advising and coordinating health care delivery systems and operations in support of SAMS processes and protocols.
What You'll Do
- →Duties include, but are not limited to: Advises Veterans and their next of kin of burial benefits and helps Veterans and next of kin pre-arrange burial, interment, cremation, as desired by the Veteran.
- →Advises surviving relatives about burial benefits and other potential benefits.
- →Reviews eligibility and entitlement of burial and death allowances and advises on the process for applying for those benefits.
- →Refers surviving relatives with specific benefit inquiries to a VBA point of contact.
- →Informs Veteran, caregiver and next of kin of available supportive services within the medical facility, such as Chaplaincy and Social Work, to provide support at end of life and immediately following death.
- →Reviews daily death notifications.
- →Submits completed death certificates to designated Funeral Director and County Registrar's Office.
- →Records and transcribes providers' requests for permission from the legal next of kin or other designee by law to conduct an autopsy.
- →Coordinates with VA physician and NOK/legal designee in obtaining signed consent in the event the family is not present to sign or the death occurred outside of normal business hours.
- →Implements information systems to track service activities including visits, referrals,demographics and outcomes.
- →Investigates and analyzes adverse quality trends or conditions and initiates corrective action.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →Work Schedule: Monday - Friday, 8:00am - 4:30pm, subject to change based on the needs of the facility Telework: his position may be authorized for telework.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Must provide clean driving record report from the DMV during the pre-employment process.
- ✓Driver's License: A current, valid state-issued Driver's License is required for this position.
- ✓NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package.
- ✓If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 352ae8c3-5d93-47f8-9143-55bafd52fc16
Posted via USAJobs