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Program Specialist
Veterans Health Administration · Posted 1 days ago
On-site Lawrenceburg, IN $64K – $84K Apply by Jul 6, 2026 Miscellaneous Administration And Program ENTJESFJESTJ
Apply for this job → About the Role
This position is in the Home-Based Primary Care (HBPC) Program within the Primary Care Service Line at the Cincinnati, OH Department of Veterans Affairs, caring for Veterans admitted to the HBPC Program in southwestern Ohio, Kentucky, and Indiana. The incumbent acts as the HBPC Supervisory Program Specialist for the HBPC Program and is the direct supervisor of the HBPC Lead MSA and the HBPC Advanced Medical Support Assistants (AMSA).
What You'll Do
- →The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH.
- →The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.
- →Major Duties: This position reports directly to the HBPC Program Director and the assigned designee during their absence.
- →The incumbent is responsible for overall program management of Veterans' scheduling processes.
- →He/She provides direct administrative oversight to the (1) GS-0679-07 HBPC Lead Medical Support Assistant and the (6) GS-0679-06 HBPC Advanced Medical Support Assistants, which ensures compliance with the National Scheduling directive and that its contents are followed according to the directive and all other assigned roles and responsibilities.
- →The incumbent has a major responsibility in the process for meeting access measures in HBPC.
- →He/She is responsible for overseeing day-to-day operations/scheduling for the HBPC Program across all seven locations.
- →These areas also support the entire HBPC interdisciplinary team/services.
- →The HBPC Supervisory Program Specialist will ensure that all scheduling staff are compliant with mandatory training for the outpatient scheduling process.
- →The incumbent identifies areas requiring attention and recommends and coordinates courses of action with HBPC Leadership.
- →He/She will collaborate with HBPC Leadership and the HBPC quality nurse in the formula??on and interpretation of reports.
- →He/She will work closely with HBPC leadership, Clinic Profile Manager, PCMM Coordinator, and the Primary Care Data Analyst to collate and disseminate performance measures.
- →He/She is responsible for compiling and reporting various performance measurement reports and ensuring that all tasks and reports meet required deadlines.
- →Tracks and reviews data, generating reports that assess the quality, efficiency, and effectiveness of HBPC administrative staff at each site to support program improvement.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Drivers License Required Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 1aadf2a2-777a-4f5b-8482-5f37aeb4f1b8
Posted via USAJobs