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Program Specialist
Veterans Benefits Administration · Posted 63 days ago
Hybrid Winston-Salem, NC $50K – $80K Apply by Jul 24, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
This position is located in the Veterans Benefits Administration, Winston-Salem Regional Office, Veteran Readiness and Employment (VR&E) Division. The primary purpose of this position is to provide administrative and technical functions by assisting the Vocational Rehabilitation Counselor (VRC) with technical management of the VR&E caseload and providing assistance to Veteran clients
What You'll Do
- →Typical duties include, but are not limited to: The incumbent is responsible for determining VR&E program eligibility, ensuring all necessary information is accurate regarding date of claim, initial rating notification date etc.
- →Fiscal responsibilities include authorizing subsistence allowance awards, Veteran supply purchasing, beneficiary travel and contract administration such as processing referral requests, review QA reports, and authorizing contracting invoices.
- →Responsible clerical duties such as scheduling counseling appointments, distributing mail, managing VR&E electronic files, maintaining office supplies and responding to a variety of personal, telephone and written inquiries from VR&E participants and staff.
- →Organizes work to meet internal controls, deadlines and mandatory timelines for service delivery.
- →Responsible for researching, developing responses, and answering inquiries received from the AVA system or similar VA online inquiry system.
- →Under the direct supervision and guidance of the VR&E Officer and/or Vocational Rehabilitation Counselor (VRC), assists in providing administrative case management services for disabled veterans and their dependents.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →The full performance level of this position is GS-09.
- →Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
- →Telework may be approved only on a case-by-case basis with supervisory approval.
- →Routine or recurring telework is not authorized for this position.
- →Virtual: This is not a virtual position.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: 87482858-665e-4dc1-9a33-06c13d1ba0fd
Posted via USAJobs