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Program Specialist

Veterans Benefits Administration · Posted 13 days ago

Hybrid Washington, DC $62K – $92K Apply by Sep 8, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

This position serves as a Program Specialist within the Oversight & Accountability Division (EDU) on the Investigations, Compliance, and Enforcement team responsible for providing administrative support and advice within an assigned portfolio in support of EDU's mission. This position reports directly to the Chief Program Oversight Officer.

What You'll Do

  • Specific duties include: Independently perform administrative and technical tasks supporting approval, compliance, and liaison activities while ensuring alignment with policies and organizational goals.
  • Review and cross-check completed work for clarity, format, and compliance; prepare statistical and narrative reports using various software tools.
  • Assist with memoranda, budget and narrative reports, meeting coordination, and special projects impacting administrative and program operations.
  • Manage internal and external correspondence, track suspense dates, determine proper disposition, and respond to inquiries within administrative responsibilities.
  • Resolve education-related inquiries from SCOs and staff, follow up on required actions, and distribute correspondence for final review.
  • Support leadership with administrative tasks such as travel, timekeeping, and policy updates; advise staff to ensure efficient team operations.
  • Perform HR administrative functions, maintain employee records, and ensure timely completion of personnel actions, certifications, and timekeeping.
  • Prepare SF-52s, update organizational charts and emergency contact plans, and coordinate performance appraisal documentation.
  • Work with HR liaison to maintain accurate employee files and prepare confidential personnel materials.
  • Maintain calendars for required reports, assist leadership with analysis, and serve as office timekeeper.
  • Process IT and ISO access requests for systems such as LAN, Salesforce (eFORCE), TIMS, LTS, and WEAMS, including onboarding, access updates, and account terminations.
  • Perform other duties as assigned.
  • Work Schedule: Monday - Friday 8:00 am - 4:00 pm Compressed/ Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only.
  • The selectee is required to report to the official duty station each scheduled workday.

Requirements

  • As a condition of employment for accepting this position, you may will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Additional Conditions of Employment are as follows: You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • You can verify your education here: http://ope.ed.gov/accreditation/.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
  • For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.
  • You may submit unofficial transcripts when applying.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 60bce082-6ae4-4363-8dcb-15d3633dcb58

Posted via USAJobs

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