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Program Specialist (Human Resources Liaison)

Veterans Benefits Administration · Posted 1 days ago

Hybrid Phoenix, AZ $53K – $99K Apply by Jul 20, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

This position is in the VA Regional Office. The incumbent is assigned to the Office of the Director and reports to the Supervisor Program Specialist (Human Resources Liaison). The incumbent serves as a Program Specialist (Human Resources Liaison) responsible for providing performance management and technical support for the Regional Office HR program. The incumbent is the key advisor to the Director and the Division Chiefs on all human resource issues and coordinates directly with the HR Center.

What You'll Do

  • Specific duties are as follows: Communicates and performs duties involving the management of a large workload, a diverse workforce, and leaders tasked with significant responsibility for large numbers of federal employees.
  • Offers viable strategy recommendations and courses of action in emotionally charged situations, often with imperfect information and short response times.
  • Provides leaders and managers with strategic counsel and advice interpreting and implementing provisions of agency policy, management of programs, collective bargaining agreements, and practices as they apply to individual cases.
  • Provides leaders, employees, and job applicants with accurate information and interpretations of Federal civilian recruitment policies and placement procedures.
  • Provides information to all employees on matters pertaining to federal employee benefits to include Federal Employee Health Benefits(FEHB), Federal Employee Group Life Insurance (FEGLI), Thrift Savings Plan (TSP), Employee Assistance Program (EAP), leave, and the Family Medical Leave Act (FMLA).
  • Develops multiple recruitment strategies utilizing various hiring flexibilities and authorities.
  • Prepare recruitment packages to include crediting plans, job analysis on a variety of complex positions using research, interview, observation, and analytical techniques.
  • Provide assistance on Employee Relations and Labor Relation matters.
  • Conduct in-processing and out-processing employee interviews.
  • Process and tracks Office of Worker's Compensation Program (OWCP) cases.
  • Provide training to leadership and employees in all HR matters.
  • Provides outstanding customer service to both internal and external entities, as to enhance customer satisfaction; designs work processes and practices.
  • Work Schedule: Full time, Monday through Friday, 8:00 a.m. to 4:30 p.m.
  • Tour will be determined after final selections.

Requirements

  • As a condition of employment for accepting this position, you may be required to serve a 1-year probationary or 2-year trial period period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Additional Conditions of Employment are as follows: You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • If you receive a conditional offer of employment you will be required to complete an Optional Form-306 Declaration for Federal Appointment (OF-306).
  • All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choice.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Education must be accredited by an accrediting institution recognized by the U.S.
  • Department of Education to be credited towards qualifications.
  • Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
  • Department of Education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 4c46dc99-1647-430b-a9ca-d74e5f74b5c0

Posted via USAJobs

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