Job Listing
Program Specialist (Human Resources Liaison)
Veterans Benefits Administration · Posted 15 days ago
On-site Los Angeles, CA $72K – $136K Apply by Jul 1, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
This position is in the Veterans Benefits Administration Los Angeles Regional Office. The incumbent is assigned to the Office of the Director and serves as a Program Specialist (Human Resources Liaison) responsible for providing performance management and technical support for the Regional Office Human Resources program. The incumbent is the key advisor to the Director and the Division Chiefs on all human resource issues and coordinates directly with the HR Center.
What You'll Do
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →Specific duties are as follows: Communicates and performs duties involving the management of a large workload, a diverse workforce, and leaders tasked with significant responsibility for large numbers of federal employees.
- →Offers viable strategy recommendations and courses of action in emotionally charged situations, often with imperfect information and short response times.
- →Provides leaders and managers with strategic counsel and advice interpreting and implementing provisions of agency policy, management of programs, collective bargaining agreements, and practices as they apply to individual cases.
- →Provides leaders, employees, and job applicants with accurate information and interpretations of Federal civilian recruitment policies and placement procedures.
- →Provides information to all employees on matters pertaining to federal employee benefits to include Federal Employee Health Benefits(FEHB), Federal Employee Group Life Insurance (FEGLI), Thrift Savings Plan (TSP), Employee Assistance Program (EAP), leave, and the Family Medical Leave Act (FMLA).
- →Provide assistance on Employee Relations and Labor Relation matters by communicating and coordinating with the Labor Employee Relations Team.
- →Conduct in-processing and out-processing employee interviews.
- →Provides outstanding customer service to both internal and external entities, in such a way as to enhance customer satisfaction; design work processes and practices.
- →Process and tracks Office of Worker's Compensation Program (OWCP) cases.
- →Provide training to leadership and employees in all HR matters.
- →Provides outstanding customer service to both internal and external entities, as to enhance customer satisfaction; designs work processes and practices.
- →Work Schedule: Full time, Monday through Friday, 7:00 AM to 3:30 PM TELEWORK ELIGIBLE: No.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probation period or 2-year trial period (depending on hiring path) during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the Agency; - whether your continued employment would advance organizational goals of the Agency or the Government; and - whether your continued employment would advance the efficiency of Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- ✓Bargaining Unit Position: No If you are claiming education as any part of your qualifications for this position, you must submit an official transcript.
- ✓Failure to provide such documentation with your application will result in lost consideration.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 28ed8a4e-2ed5-44b3-b9c6-8172e2d8243c
Posted via USAJobs