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Program Specialist (Hotline)

Bonneville Power Administration · Posted 11 days ago

On-site Portland, OR $115K – $149K Apply by Sep 13, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

This position is within the Bonneville Power Administration (BPA), Compliance, Audit and Risk Management (C), Internal Audit (CN), Oversight Organization (CNO). Make a high-impact difference as a Hotline Program Specialist! Drive workplace integrity by managing our employee concerns hotline, leading complex investigations into fraud, waste, and abuse, collaborating with the DOE Inspector General, and empowering staff through ethics training. Elevate organizational accountability-apply today!

What You'll Do

  • This position is located in Portland, OR which boasts huge spans of amazing trees, foliage, landscape, and everywhere you look you can appreciate beautiful greenery!
  • It is known as the most bike-friendly city in America, has a train system that greets you at the airport spanning across the city, and is home to the Portland International Rose Garden, the oldest in the country!
  • Portland is the one place where you will find lively festivals, energetic music, mouthwatering food, and for you basketball fans, the Portland Trail Blazers are a 7 minute walk from the HQs building!
  • There is always something new to experience in this eco-friendly town!
  • Champion Integrity and Power the Pacific Northwest: Lead BPA's Hotline & Employee Concerns Program At the Bonneville Power Administration (BPA), our mission is to deliver clean, reliable, and affordable energy to the Pacific Northwest while championing environmental stewardship and public trust.
  • Central to achieving this vision is an unwavering commitment to operational excellence, workplace fairness, and ethical accountability.
  • As the Program Specialist (Hotline & Employee Concerns) within our Oversight Organization, you will serve as a vital guardian of agency integrity.
  • In this high-visibility, high-impact role, you will lead complex investigations, partner directly with federal oversight leaders, and empower a culture of transparency across the organization.
  • Key Duties & Responsibilities Lead Complex, High-Stakes Investigations Independently plan, organize, and execute thorough, objective investigations into complex employee concerns-including fraud, waste, abuse, mismanagement, and safety reprisal allegations-ensuring complete confidentiality, fairness, and strict adherence to federal standards.
  • Serve as the Primary Federal Oversight Liaison Act as BPA's primary point of contact for Department of Energy Office of Inspector General (OIG) referrals.
  • Triage high-level complaints, coordinate investigation milestones, and draft executive response packages and corrective action reports for agency leadership.
  • Conduct Strategic Triage and Risk Assessments Perform immediate, high-level risk evaluations on incoming reports to determine jurisdictional scope, legal requirements, and appropriate resolution paths (such as formal investigations, management inquiries, or specialized referrals).
  • Formulate Evidence-Based Investigative Strategies Develop tailored investigative plans, interview witnesses, gather and secure critical documentation, and author clear, comprehensive findings that guide executive decision-making and systemic operational improvements.
  • Provide Trusted Guidance and Conflict Resolution Offer expert, confidential advice to employees and managers regarding their workplace rights, standards of conduct, ethics guidelines, and alternative dispute resolution options.

Requirements

  • In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire.
  • Answer to these questions is not scored or rated.
  • Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.
  • When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically.
  • You must answer all of these questions completely and truthfully.
  • Key Requirements: You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males must abide by Selective Service registration requirements.
  • You will be required to report in person to the official duty location.
  • There are no specific education requirements or substitution of education for experience for this position.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 323e3c6d-bbca-4aef-b0a2-3f550ef60d58

Posted via USAJobs

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