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Program Specialist
Citizenship and Immigration Services · Posted 53 days ago
Hybrid Lincoln, NE $41K – $80K Apply by Aug 3, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Program Specialist, you will adjudicate time-sensitive referrals and provide accurate immigration status and employment eligibility determinations for customers participating in the SAVE and E-Verify Programs in accordance with immigration law, DHS policy and operational guidelines.
What You'll Do
- →The responsibilities described are for the full performance level.
- →At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
- →Resolves casework by researching, evaluating, adjudicating, and providing responses to Department of Homeland Security (DHS) supported employers and a wide range of state and federal agencies.
- →Exercises a comprehensive understanding and application of immigration law, classification, forms, records, and United States Citizenship and Immigration Services (USCIS) policies when researching and resolving verification referrals.
- →Communicates directly with customers via telephone, and computer regarding employment-related or immigration benefit-related casework.
- →Conducts research and in-depth reviews of immigration documents to confirm applicant identity in determining a person's legal status and work authorization eligibility.
- →Participates in various studies, working groups, and testing of new business systems.
- →Develops background information for studies, compiling statistical data from testing and evaluation, and gathers, summarizes, and reviews information for incorporation into final reports.
- →Uses available resources to manage sensitive files and documents to prevent fraud, waste, and abuse.
- →Safeguards personally identifiable information (PII) and ensures those standards are maintained in all aspects of work.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education.
- ✓For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
- ✓Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.
- ✓For verification purposes, the transcript submitted must include your name and educational institution.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Personnel Management guidance and U.S.
- ✓Office of Management and Budget plans and policies concerning hiring.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
- ★The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
- ★In accordance with 5 U.S.
- ★Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
- ★Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.
Personality Fit
Job ID: 1b29c4ae-7996-4ddf-8d24-c33187c5b6f1
Posted via USAJobs