Job Listing
Program Manager
Veterans Health Administration · Posted 56 days ago
Hybrid Middleton, WI $126K – $164K Apply by Jul 30, 2026 Program Management ENTJESTJ EngineeringOperationsCustomer Success
Apply for this job → About the Role
The position of the Program Manager has senior management responsibility for managing the front end of the business operations of a consolidated business unit consisting of the hospital functions of multiple facilities that include the intake of patients, insurance verification, billing, document imaging and customer service.
What You'll Do
- →Major Duties: Manages a business unit consisting of the hospital functions of multiple facilities that are responsible for the intake of patients, insurance verification, billing, customer service, and performance reporting.
- →Controls the operational unit of the CPAC, that is designed to match to the process requirements for efficient delivery of results.
- →Supports the overall CPAC performance and has responsibility for delivering service and revenue results that meet the expectations of the CPAC CEO, VISN and executive management.
- →Collects revenue for all the facilities assigned to the CPAC and must organize and control the CPAC employees located in each facility as well as the operational staff located within the CPAC.
- →Supports an effective compliance program that trains employees in the proper execution of their duties and motivates them to comply with all laws, rules and regulations.
- →Preferred Knowledge/Experience: VHA Revenue Cycle, Oracle/Cerner, Managerial/Leadership experience.
- →Work Schedule: Monday - Friday; 8:00am - 4:30pm (subject to change based on operational need) Telework: This position may be authorized ad-hoc for telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Program Manager/PD49160A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure: Required
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: ac8ea38e-3658-4391-a913-eb1cc76f8ebc
Posted via USAJobs