Job Listing
Program Manager (Operations Chief)
Veterans Benefits Administration · Posted 64 days ago
About the Role
How MDEO Accomplishes Our Mission: Administer and oversee multi billion dollar international federal contracts; Develop DBQs and examination procedures; Audit vendor performance; Provide error trend feedback; Monitor examination data and create training. Additionally, MDEO serves as VBA's primary POC for C&P exams.
What You'll Do
- →Specific duties include: Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- →Plans and assigns work, sets priorities, advises employees on program goals and objectives, and makes decisions on work problems presented by subordinate employees.
- →Assuring timely accomplishment of the assigned tasks by keeping in touch with the progress of work and adjusting in accordance with established priorities.
- →Checking on work in progress and reviewing completed work to see that supervisor instructions on work sequences, procedures, methods and deadlines have been met.
- →Evaluating program performance metrics, whether internally or externally produced, and briefs leadership on the implications of status, trends, and risk insights gained through the incumbent's analysis.
- →Responsible for leading the operations team who monitors and evaluates performance of MDEO contract exam providers to ensure compliance with the Performance Work Statement.
- →Serving as a key advisor to the Assistant Director and/or Deputy Executive Director on program policies, procedures, and contract effectiveness.
- →Collaborating with VA/VBA contracting office(s), Veterans Health Administration, Office of Field Operations, and District Offices.
- →Responsible for oversight of drafting procedures, directives, and guidelines, as necessary; develop and coordinate efforts between all employees and management to build consensus on the establishment of appropriate procedures; responsible for shepherding proposed procedures through the appropriate process and the final dissemination and implementation of newly devised procedures.
- →Regularly advising senior management officials on complex, sensitive, controversial and highly sensitive issues which may impact or shape the future direction of MDE program.
- →Work Schedule: Full time, Monday through Friday Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.
- →Position Description/PD#: Program Manager (Operations Chief); PD 389790 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- ✓Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
Personality Fit
Job ID: 3ea35bfe-5453-4abb-bc54-4c939bacd12a
Posted via USAJobs