Job Listing
Program Manager
Internal Revenue Service · Posted 3 days ago
About the Role
WHAT IS TAXPAYER SERVICES SERVICE CENTER? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions) Position(s) are to be filled in following area: Taxpayer Services Service Center - Return Integrity & Compliance Services REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →General Manager Duties: As a Department Manager you will: Provides senior-level leadership to subordinate managers and ensures alignment of organizational objectives with Taxpayer Services (TS) mission, goals, and established strategic priorities.
- →Serves as a second-level Department Manager responsible for planning, organizing, directing, coordinating, controlling, and evaluating the activities of multiple subordinate organizational units through subordinate managers within a Campus environment.
- →Establishes and communicates clear performance expectations, operational goals, and program strategies to ensure effective and consistent execution of work across all assigned functions.
- →Manages workforce planning and the allocation of personnel, budget, and other resources to accomplish program objectives and meet workload demands.
- →Exercises responsibility for key supervisory functions, including performance management, employee relations, and labor relations, ensuring actions are consistent with applicable laws, regulations, and policies.
- →Monitors organizational performance, reviews workload and productivity measures, and directs corrective actions to address identified issues and improve operational results.
- →Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
- →The following are the job specific duties of this position.
- →You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Analyzes program performance across multiple work units, reviews data and operational trends, and identifies issues affecting productivity, quality, and timeliness.
- →Prepares reports, briefings, and recommendations for senior leadership on program status and performance, and recommends appropriate actions to address identified concerns.
- →Exercises independent judgment in evaluating program issues and determining appropriate courses of action within established guidelines.
- →Plans work to be accomplished by subordinates, sets and adjusts long and short-term priorities, and prepares schedule for completion of work.
- →Develops and issues program guidance, memoranda, and instructions to ensure consistent application of policies and procedures.
Requirements
- ✓Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed).
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probatory period in the new position.
- ✓Tax Audit - The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of a federal tax returns.
- ✓This may include up to 2 years of return.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
- ✓Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
- ✓We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Benefits
- ★As a current IRS employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: d805ae61-a74e-4398-ad55-eec720dbf8ed
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