Job Listing
Program Manager
Citizenship and Immigration Services · Posted 14 days ago
About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Program Manager (Digital Solutions Manager), you will manage projects to design, develop, and implement workflows, dashboards, and web content supporting training programs with agency-wide impact.
What You'll Do
- →Organizes, plans, and implements the development of digital content and application workflows using various software and IT products and tools.
- →Gathers and translates business requirements into systems and data requirements for new development needs, identifies the best solution, and designs and develops solutions.
- →Creates complex workflows utilizing SharePoint Designer, InfoPath, Power Apps, and Power Automate, integrating workflows utilizing other advanced functions in SharePoint.
- →Designs and delivers dashboards and innovative data visualization methodologies, integrating data from a variety of sources.
- →Provides technical advice and guidance to management and internal customers while also serving as a liaison across many stakeholders outside the division to improve communication and collaboration on shared interests and projects.
- →Stays informed of and tracks advances in technology, proactively advocating for and leading process improvement initiatives.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Personnel Management guidance and U.S.
- ✓Office of Management and Budget plans and policies concerning hiring.
- ✓These authorities are subject to change.
- ✓Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- ✓Common definitions for hiring terms found in this announcement.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
- ★The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
- ★In accordance with 5 U.S.
- ★Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
- ★Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.
Personality Fit
Job ID: 255c98bf-0dbe-4039-b227-88245447dd53
Posted via USAJobs