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Program Manager (Associate Director)

Customs and Border Protection · Posted 63 days ago

On-site Washington, DC $148K – $192K Apply by Jul 20, 2026 Program Management ENTJESTJ Operations
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About the Role

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services, Administrative Services Division, located in either Washington DC or Indianapolis, IN.

What You'll Do

  • This position is a Program Manager within DHS, specifically supporting CBP's Enterprise Services.
  • The role advises senior leadership on human capital policies and strategies, manages complex human capital programs, ensures compliance with laws and regulations, and serves as a liaison with other agencies and unions on sensitive human capital issues.
  • This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10).
  • Major duties include: Formulating comprehensive human capital policies and procedures to ensure alignment with national priorities, statutory requirements, and OPM guidance across CBP.
  • Leading the development, implementation, and oversight of agency-wide human capital strategies, including workforce transformation, talent acquisition, and analytics integration.
  • Managing multiple interconnected human capital programs, setting performance goals, allocating resources, and monitoring progress to optimize operational effectiveness.
  • Engaging with high-level stakeholders, including DHS officials, federal agencies, and national unions, to represent CBP interests, conduct negotiations, and deliver briefings on critical human capital issues.
  • Supervising and mentoring subordinate staff, establishing performance expectations, fostering continuous improvement, and resolving complex personnel issues.

Requirements

  • You must be a U.S.
  • Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
  • Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
  • Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
  • Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This position is not covered under the bargaining unit.
  • Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 8e19289c-5f72-4147-9789-19e1ed3dfd98

Posted via USAJobs

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