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Program Analyst

Veterans Health Administration · Posted 4 days ago

Hybrid Shreveport, LA $62K – $97K Apply by Jul 1, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

This position has a primary responsibility to support the planning and operational management for all Community Care/Non-VA Care Services programs. This position provides information and analysis that influences the decisions regarding change, provides information and analysis for short and long-range planning and recommends change, recommends change in programs for improving coordination of workflow, and controls measures required to provide information to managers.

What You'll Do

  • Duties include, but are not limited to: Develops and maintains data capture and tracking tools to analyze Community Care program trends, workloads, costs, and personnel requirements.
  • Prepares and submits reports, studies, and performance metrics for leadership briefings, including Directors Daily and Weekly reports.
  • Coordinates and develops administrative documents, spreadsheets, databases, reports, and briefing materials using advanced software applications.
  • Collects, analyzes, and compiles data from multiple sources to develop reports, presentations, and recommendations for OCC leadership.
  • Researches and develops recommendations to improve efficiency and reduce program costs without negatively impacting operations.
  • Supports program effectiveness by monitoring consult timeliness, workflow processes, and quality improvement efforts for Community Care operations.
  • Analyzes workload and productivity data to support operational planning and resource allocation for Community Care programs.
  • Provides information, guidance, and referral assistance to staff, Veterans, and stakeholders regarding Community Care functions and services.
  • Coordinates with OCC leadership, service lines, and external stakeholders to communicate program findings, clarify process issues, and support implementation of operational recommendations.
  • Conducts special studies and research to evaluate Community Care programs, identify issues, and recommend operational improvements.
  • Develops project plans, establishes timelines, and evaluates program processes to support Community Care operational goals and organizational effectiveness.
  • Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
  • Selection at a lower grade level does not guarantee promotion to the full performance level.
  • Work Schedule: Monday - Friday, 8:00am - 4:30pm, subject to change based on the needs of the facility Telework: This position may be authorized for telework.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Must pass pre-employment physical evaluation.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 3bd00729-4f21-4aad-aab5-f84771850bfb

Posted via USAJobs

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