Job Listing
Program Analyst
Veterans Health Administration · Posted 1 days ago
Remote United States $90K – $145K Apply by Jun 22, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
The employee will serve as a Program Analyst (Risk Manager), in the Quality, Training, & Risk Management division, Veteran's Crisis Line (VCL), Veteran's Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members.
What You'll Do
- →Major duties include but are not limited to: Manages risk management safety issues, consolidates corrective action plans, and evaluates initiatives to determine effectiveness.
- →Supports risk management activities for VCL Quality and Risk Management by rating any adverse events.
- →Recommends strategies to improve program implementation and evaluations.
- →Advises management of unique conditions and issues which affect administrative functions.
- →Provides guidance on interpretation and implementation of new and revised legislation, policies, regulations and procedures.
- →Recommends risk management initiatives to be considered during strategic planning meetings and identifies and assesses priorities to best meet patient safety healthcare needs.
- →Facilitates and oversees the coordination and standardization of Risk Management activities for VCL.
- →Collaborates with staff at all levels to identify and address issues impacting quality of care, safety, and risk.
- →Facilitates the analytical, qualitative, and quantitative techniques to identify, evaluate and recommend appropriate changes to management and stakeholders.
- →Communicates with employees and managers using advanced consultation and problem-solving skills.
- →Advises in the planning, development and operation of the risk management safety program and serves as the expert in the area of risk management safety policies, procedures and implementation.
- →Perform other duties as assigned by leadership.
- →Work Schedule: Tour of Duty is typically Administrative Hours.
- →Tour is subject to change based on program needs.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 096893a7-9143-4104-aaa6-15606dac82da
Posted via USAJobs