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Program Analyst (Senior Program Analyst)

Internal Revenue Service · Posted 10 days ago

Hybrid Fresno, CA $126K – $197K Apply by Jul 8, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

WHAT IS TAXPAYER SERVICES (TS)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - CAS-Customer Account Services, Submission Processing Headquarters, DSB 2, ESS 2, IES, and IMF 1 This job (or announcement) is open to current permanent IRS competitive service employees in Taxpayer Services business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

What You'll Do

  • The following are the duties of this position at the full working level.
  • If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
  • Plans, organizes, and carries through to completion broad, long-term analytical studies and projects requiring analysis of effectiveness, efficiency, and productivity of substantive, mission-oriented programs.
  • Analyzes program functions and/or areas to discern trends in program delivery.
  • Analyzes overview report data to measure effectiveness in meeting baseline or the degree to which program plans and achievements support strategic initiatives.
  • Serves as the process analysis expert for a program or function.
  • Develops various techniques and methods to assess costs and benefits of alternative programs and to evaluate the effectiveness of current programs.
  • Develops program plans, designs and issues directives and instructions, and develops recommendations to improve the effectiveness of the program segment.
  • Reviews and evaluates the effectiveness of operating procedures, work flow, inter-functional coordination, and organization operation through personal observation, conferences, and of status reports and data.
  • STANDARD POSITION DESCRIPTIONS (SPD): PD92915 Visit the IRS SPD Library to access the position descriptions.

Requirements

  • Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
  • Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
  • ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
  • Department of Education.
  • For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
  • FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
  • You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
  • It is your responsibility to provide such evidence when applying.
  • Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
  • We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Benefits

  • As a current IRS employee, you know the great benefits we offer.
  • Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 66fabf6a-ebb9-4365-9d27-e0c38ae369f0

Posted via USAJobs

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