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Pharmacy Technician
Veterans Health Administration · Posted 8 days ago
About the Role
This position provides support to all pharmacy operations in a variety of settings. This includes patient care activities in the main outpatient dispensing pharmacy or other area as assigned by the supervisor. The position includes independent judgement and team assignments as they relate to pharmacy services and the care of the Veteran.
What You'll Do
- →Functions Triages all Pharmacy communication with internal and external customers by phone, email, Microsoft Teams messaging, and Message Pool messages in PowerChart; refers all questions requiring clinical judgement to the pharmacist.
- →Completes all Cerner PowerChart Messages within the Technician scope.
- →Processes incoming faxed prescription by naming and confirming Community Care authorization of care to include expiration date of service.
- →Processes Community Care prescriptions by confirming a valid Community Care authorization exists.
- →Sends notice letters to the writing provider and the patient when no valid authorization is available.
- →Sends notice letter to prescriber and patient when a PADR has been denied.
- →Downloads USPS & UPS tracking to the Pharmacy W drive daily for future tracking capability by pharmacy & call center staff.
- →Assists patients requesting refills and prescription renewals by alerting provider team when the prescription is out of refills or is expired and requires renewal.
- →Provides patient education on Pharmacy topics such as the refill and renewal process and prescription tracking information; relays clinical judgement questions to the pharmacist.
- →Provides patient with Rx tracking information from USPS and UPS, when requested.
- →Processes pharmacy returned mail by contacting patient and confirming or updating patients mailing address in Cerner and ScriptPro.
- →Forwards patient prescriptions to a pharmacist for cancel fill action in patients Cerner profile when appropriate.
- →Designated workstations will be kept clean, stocked and organized.
- →May be required to travel to CBOC/PTOC clinic locations for Omnicell restocking and medication outdate checks, as needed.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: c1f8189e-d916-4d52-93ff-d5d8db36d28f
Posted via USAJobs