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Patient Representative

Veterans Health Administration · Posted 40 days ago

Hybrid Reno, NV $61K – $96K Apply by Aug 20, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

This position is located at the VA Sierra Nevada Health Care System (VASNHCS) serving as a Facility Patient Advocate responsible for coordinating complaint resolution by working with facility staff to help resolve issues and concerns and ensuring communication with patients about their experiences of care occurs. Due to the variety of patients, family and staff use of tact, diplomacy, sound judgment, compassion, flexibility, and a good sense of humor are extremely important.

What You'll Do

  • Patient Advocacy within VA exists to ensure patient concerns are heard and addressed to improve the overall experience and quality of care for patients.
  • Effective, high-functioning Patient Advocacy is integral to fulfilling the goal of providing Veterans with world-class health care.
  • Position Description/PD#: Patient Representative/PD99864S and PD99864A

Requirements

  • You must be a U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • You can verify your education here: http://ope.ed.gov/accreditation/.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
  • For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 99c5d321-f9f8-443d-bda4-c7c3cdd935c7

Posted via USAJobs

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