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Patient Representative (Facility Patient Advocate)
Veterans Health Administration · Posted today
On-site San Diego, CA $71K – $111K Apply by Jul 10, 2026 Miscellaneous Administration And Program ESFJ
Apply for this job → About the Role
Patient Advocacy within VA exists to ensure patient concerns are heard and addressed to improve the overall experience and quality of care for patients. This position covers a variety of difficult and/or complex patient concerns and issues with the goal of providing resolution. Effective, high-functioning Patient Advocacy is integral to fulfilling the goal of providing Veterans with world-class health care.
What You'll Do
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →Work Schedule: Monday-Friday, 8:00am-4:30pm Virtual: This is not a virtual position.
- →Position Description/PD#: Patient Representative (Facility Patient Advocate)/PD99864S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work includes walking, standing, bending, carrying of light items, and occasionally assisting with a wheelchair.
- ✓In some instances, relationships with patients and caregivers can become intense and the incumbent is constantly exposed to high levels of stress and anxiety.
- ✓This position demands emotional stability, as the incumbent is deeply involved with many challenging, seriously ill, and/or dying patients and their caregivers.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: b74c0845-c835-4413-ba54-bf09a1a48f26
Posted via USAJobs