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Patient Advocate

Military Treatment Facilities under DHA · Posted 44 days ago

On-site Dover, DE $68K – $88K Apply by Jun 2, 2026 Miscellaneous Administration And Program ESFJ
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About the Role

About the Position: This position is located at Dover Air Force Base, Delaware. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be creditable for leave purposes.

What You'll Do

  • Act as a liaison between the patient and the healthcare delivery system by providing an effective two-way channel of communication.
  • Use basic measurement tools and techniques to collect, analyze, and report on quantitative and qualitative data and information.
  • Assess patient satisfaction through analysis of patient complaints and review of patient questionnaires.
  • Participate in and conducts customer relations training for all personnel involved in the delivery of health care.
  • Assist in the development, implementation, and evaluation of patient safety, healthcare risk management, quality, and performance improvement initiatives.

Requirements

  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 67249d21-2a62-47b7-bdcb-6fbb399439a1

Posted via USAJobs

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